Ihar Ratkevich,Chicago, IL. 62 years old, +1 (312) 536-2806 webvolta@gmail.com Professional Summary Technical specialist with 6 years of experience in data wiping, software installation, and troubleshooting laptops and printers. Fast learner with strong skills in hardware and software setup. Fluent in Russian, low basic English, and eager to improve.Skills Technical Skillsata wiping (DBAN, CCleaner, secure erasure tools)Software installation (Windows, Linux, printer drivers and firmware)Hardware troubleshooting (laptops, printers)Printer maintenance and firmware setup. Device testing and configuration Soft Skills:Fast learner for new technical systemsAttention to detail Problem-solving Languages:Russian (fluent)English (able to read and write simple texts; limited speaking, improving). No driver’s license Work Experience Technical Specialist Self-Employed, Chicago, IL | January 2019 – March 2025. Company - SIPI Assets Recovery Wiped data from 50+ laptops and hard drives monthly using secure tools like DBAN.Installed operating systems (Windows 10, Linux) and software on laptops and desktops. Configured and troubleshooted printers, including driver installation and network setup. Tested devices to ensure functionality after software and hardware updates.Learned new tools and systems quickly to improve service speed. Worked with Russian-speaking clients, using basic English for technical tasks.Education Technical Training, Computer testing and Software Installation Self-Taught | 2019 – PresentStudied data wiping, OS installation, and printer troubleshooting. Additional InformationAvailable for roles in Chicago with public transit access.Committed to improving English through daily practice and courses.