| Вс, Янв 23, 2022 04:36pm [Аноним] - 829 d back | ↑↓ |
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We're looking for a Treatment Plan Coordinator/Office Administrator for our dental private practice. Responsibilities will include patient understanding of treatments, cost of treatment, scheduling, and following up with patients that require treatments. Other responsibilities include maintaining and schedule to goals for doctors and hygiene, communicating between staff, managing patient complaints, assisting with administrative duties, and leading and managing front desk duties with the front desk staff.
Responsibilities as follow:
Treatment Plan Coordination-
▪ Elegantly and effectively present treatments to all patients
▪ Code treatments accordingly
▪ Create follow-ups for patients requiring treatments
▪ Measure success daily and report to the team during a huddle
Financial Oversight-
▪ Manage and maintain accounts receivables, collections, billings, and delinquent accounts
▪ Maintain all insurance related matters with front desk staff including claims, EOBs, verification, and appeals.
▪ Create systems that support excellent cash flow, i.e., daily, or weekly billing, follow up with delinquent insurance claims weekly, create payment options for patient AR over 90 days.
Front Desk Lead-
▪ Head department meetings with the front desk staff
▪ Head morning huddles
▪ Maintain and enforce staff front desk duties
▪ Problem-solve issues that arise
▪ Schedule and maintain hygiene temps when needed
Quality Control-
▪ Maintain quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
▪ Communicate with the employees immediately after a patient complaint and resolve the issue as quickly as possible.
Assign and Supervise Meetings-
▪ Manage all communication systems: morning huddles, staff, department, and leadership meetings
▪ Plan and evaluate department activities
▪ Plan monthly and annual meetings to discuss financial aspects of the practice primarily focusing on budget, production, collection, and accounts receivable
▪ Provide daily, weekly, monthly reports
Enforcement and Follow-up-
▪ Develop, coordinate, and enforce systems, policies, procedures, and productivity standards
▪ Assign duties and examine work for exactness, neatness, and conformance to office policies and systems
Qualifications:
▪ High school diploma or equivalent
▪ Minimum of 5 years dental experience required
▪ Office management or supervision preferred
▪ Dentrix Software knowledge preferred
Benefits:
▪ Health Insurance
▪ Dental Care
▪ 401K
▪ Paid time off
▪ Flexible schedule
▪ Bonus System
Mountain View Dental Associates
4590 Lowell Blvd.
Denver, CO 80211
(303) 455-8962
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