Self-Select PIN Program - A return with the same taxpayer information, such as the SSN or last name, has already been filed with the IRS. The taxpayer in this return is ineligible to participate in the Self-Select PIN program.
The IRS has already received a return with the taxpayer's name and/or Social Security number (SSN) entered on this return. If the IRS receives two returns containing the same name and SSN, the second return is considered a duplicate. This situation can occur for several reasons, including transposed numbers on the SSN, misspelled or incomplete names, forgotten you've already filed, identity theft, etc. The IRS rejects duplicate returns and the taxpayer on this return cannot participate in the Self-Select PIN program. If you have not previously attempted to file this return, contact the IRS at (800) 829-1040. These situations may take some time to resolve. You have the option to wait for a resolution from the IRS (this takes 4 to 6 weeks or more) or file this return by mail. To file by mail:
1: Go to the TurboTax navigation bar and select "Print and File."
2: Select "Print Your Return to File by Mail," and then "Print Selected Returns."
Mail your return to the appropriate IRS Service Center |
